University of Arizona, School of Information and Library Science, Tucson, AZ — M.A. 2000
Fulfilled degree requirements with a 4.0 average while employed full-time. Worked as the program's first distance research and teaching assistant at the department's invitation.
- Harvard University, Cambridge, MA — B.A. 1987
Honors program in English and American Literature. Minor in philosophy and computer science.
Susquehanna County Historical Society & Free Library Association, Montrose PA 1991 – present
- Systems and Public Services Librarian (2000 – Present)
- Choose, install, maintain, and support all technology for public and staff at four locations, serving 43,000 residents. Currently supporting over 75 computers and 4 networks; multiple databases; payroll and financial system; administrative software. Ensure network and computer security; configure and image workstations.
- Locally configure, administer and support integrated library system for a collection of 100,000 items with annual circulation of 250,000. Initiated, planned, and executed move from Brodart ILS to III Millennium, funded by writing successful LSTA grant; wrote scripts to transition crucial data; developed procedures and trained staff.
- Design and maintain organization websites and staff intranet, now comprising thousands of discrete content items. Wrote scripts to automate content upload, supplementing CMS. Launched library's Facebook and Twitter presences, multiple email lists, digital newsletter. Developed staff materials, including a wiki and interactive quizzes.
- Developed and cloned a robust open-source Internet filtering server using Debian Linux on recycled equipment, replacing costly options that frustrated patrons and created support problems.
- Initiated institution's involvement in Ask Here PA (QuestionPoint) and provided virtual reference service weekly to Pennsylvania users and to overflow queues from around the world.
- Created the Susquehanna County Community Information Network, including a user-updated PHP/MySQL online business directory and a CMS for the use of stakeholders.
- Most of the responsibilities of the Public Services position (see below) also carried over to this position.
- Public Services Librarian (paraprofessional position prior to receiving MLS; 1991 – 2000)
- Supervised circulation staff; inaugurated and led periodic meetings for desk and reference staff.
- Assumed responsibility for computers and networking (grew from 2 workstations to 35); created the organization's first website.
- Provided reference service and computer support across Susquehanna County; assisted patrons, taught Internet use and database searching.
- Served as primary writer for LSTA automation grant; planned and implemented transition and procedures, trained staff.
- Created publicity for library services and programs; initiated, wrote, and designed quarterly Association newsletter; launched weekly newspaper column; planned and led public programs.
- Performed collection management and analysis, materials selection and de-selection.
Freelance 1990 – present
- Provide computer consulting and website design for individuals and organizations, primarily area non-profits.
- Teach classes on website design, social networking, and blogging at the Montrose Adult School.
- Applications: Office, OpenOffice/LibreOffice, graphics (Photoshop/GIMP, Illustrator/Inkscape), desktop publishing (PageMaker/Scribus/Publisher), Quickbooks, Clonezilla, Ghost Solution Suite
- CMS: Joomla, Drupal, WordPress
- Databases: MySQL, Access
- Platforms: Windows (all), Linux, MacOS, webOS
- Library-specific: III Millennium, Evergreen, MARC, AACR2
- Languages: Fluent French
APPOINTMENTS AND AWARDS
- Board member, HSLC (non-profit providing technology services to all Pennsylvania libraries), 2009 – present
- Evaluator, Pennsylvania Humanities Council, 2011
- Secretary, Human Services Forum of Susquehanna County, 1993 – 2010
- Coordinator, Susquehanna County Reads, 2007 – 2010
- "Best Practices" award from the Pennsylvania Library Association, 2006
- Founding member and chair, ACCESS-PA Millennium User Group, 2002 – 2009
- Evaluator, Library Services and Technology Act grants, 1998
- Book reviews for The Bridge (Binghamton independent newspaper), 2005 - 2006
- "Copyright, Competition, and Reselling of Government Information: Impact on Dissemination." Katharine Sharp Review, No. 7, Summer 1998
- "Technology in Libraries" - Northeast District Trustee Institute, 2008
- "SCHS&FLA Resources for Education" – to five school districts, 2006 - 2007
- Informational presentations about the SCH&FLA and the Community Information Network for numerous groups, 1992 – present
I also appeared on Jeopardy! (4/22/10)